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Claims Process

Once all the respective documents have been submitted to the insurance company, along with the claim form(s), we review the claim for its validity.

Non-motor claims are likely to be investigated by an adjuster to determine the amount of loss or damages covered by your insurance policy. Once the investigation is complete, the adjuster will go through your policy carefully to determine what is and isn’t covered under your policy, and inform you of any applicable deductibles that may apply to your case.

The deductible is the amount paid out of pocket by the policy holder when a claim is made. Deductibles are usually a specific dollar amount, but they can also be a percentage of the total amount of insurance on the policy. The amount of time it takes to receive payment will depend on the complexity and severity of your situation.

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